Press Release from Idaho Attorney General’s Office
BOISE, Idaho — Attorney General Raúl Labrador issued a Consumer Alert today warning Idahoans about door-to-door salesmen falsely claiming to offer a government inspection and free audit program for energy efficiency and weatherization as a pretext to gain entry into homes. Multiple official sources have confirmed that no such government programs currently exist in Idaho.
“As warmer weather arrives this summer, more door-to-door sales activity is expected across Idaho,” said Attorney General Labrador. “Most businesses operate honestly, but consumers should always be cautious of scams and bad actors. You should never feel obligated to let a stranger into your home without verifying who they are. Your personal safety should always come first.”
Idaho consumers should remain vigilant about door-to-door sales, regardless of the product or service being offered, the Attorney General cautioned. Many cities and counties across Idaho require door-to-door salespersons to register and obtain permits. Consumers have the right to request to see this permit. If a salesperson cannot produce one, the consumer should immediately report them to the appropriate city or county authorities.
If you believe a business has engaged in deceptive or misleading sales practices or has otherwise violated the Idaho Consumer Protection Act, you are encouraged to file a complaint with the Idaho Attorney General’s Consumer Protection Division. Complaints can be submitted online using the Consumer Complaint Form, where consumers may also upload documents that support their concerns.
The Attorney General’s Consumer Protection Division offers an informal dispute resolution process by forwarding the complaint to the business and requesting a written response. While our office cannot compel a business to resolve a complaint, many businesses respond constructively when contacted.
In addition to reporting to our office, the Federal Trade Commission recommends submitting fraud reports at www.ReportFraud.ftc.gov.
Please note: The Attorney General’s Office is not authorized to provide legal advice to private individuals or organizations. If you require legal guidance, we encourage you to consult a private attorney.
